Making Creative Ideas into Real, Practical
Solutions

We’re eager to blend our creative explorations with proven success stories to craft something extraordinary.

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Testimonials

We care about our applicant

FAQs

Frequently Asked
Questions

Here are some of the most frequently asked questions

Is it truly unlimited requests?
Absolutely! Once you subscribe, you gain access to an unlimited number of design requests. These requests will be processed in order of priority, ensuring efficient and tailored service to meet your needs.
Are regular meetings part of the process?

No, our communication is entirely asynchronous through the Trello board to expedite workflow. However, if you ever feel the need to delve deeper into specific features or feedback, you can record a Loom video for a more detailed explanation.

What's the turnaround time for receiving my designs?

To embark on a collaborative project, simply visit our website and access our contact form to get in touch.where we collaborate with you to outline the project scope and determine how we can assist you with our services. We will provide you with a cost estimate, prepare a comprehensive statement of work, and schedule kickoff calls with our respective teams. Once all the necessary paperwork is completed and the deposit payment is settled, we dive right into the project, ready to deliver exceptional results!

Who are the designers?

You can expect updates within 1 to 3 business days, depending on the complexity of the design. For instance, social media assets may take just a day, while a full-page design could require up to 3 days for the initial draft. Rest assured, all designs are crafted uniquely based on your specifications, without resorting to pre-built templates.

Who are the designers behind the scenes?

You’ll be collaborating directly with Satya Ranjan Swain, our Co-founder and Design Head. Power-up requests, such as animations or custom illustrations, are skillfully handled by our team of partner designers.

Why opt for a subscription rather than hiring a full-time designer?

Certainly! Your question is fantastic! Let’s dive deeper into the reasons why choosing our service over hiring a full-time senior-level designer makes sense.

Firstly, when you hire a full-time senior-level designer, the annual cost surpasses $100,000, including benefits. Finding an available designer with such expertise can be a challenging task. Additionally, the dilemma arises when you may not consistently have enough work to keep a full-time designer occupied. This situation leaves you paying for their time even when there are no active projects, making it less cost-effective and efficient.

On the other hand, our monthly plan offers a solution to this predicament. You have the flexibility to pause and resume your subscription as needed. This means you’re only paying for your designer when you have actual projects on hand. It’s a tailored and cost-effective approach, allowing you to optimize your expenses based on your workflow, ensuring maximum value for your investment.

How does the pause feature work?

We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That’s where pausing your subscription comes in handy.

Billing cycles are based on 31 day period. Let’s say you sign up and use the service for 25 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you’ll have 6 days of service remaining to be used anytime in the future.

Do you offer discounts on annual plans?

Certainly! Save 10% when you pay for a year in advance. Enjoy a yearly saving of $2396 on our Essential design plan and $3596 on our Advance design plan.

What tools do you use for design?

All our designs are meticulously crafted in Figma, whether it’s an icon, full-page design, or custom graphic. Additionally, we make use of Adobe CC for certain design elements.

How do I submit design requests?

Flexibility is key at Desiznlab. The primary method to request designs is through Trello, where you can share files like wireframes, Google docs, or even provide a brief through a Loom video for a more dynamic approach.

What if I'm not satisfied with the design?

Rest assured, perfection is our goal. Even if the initial draft isn’t perfect, you have unlimited feedback changes until you are 200% satisfied.

What is your refund policy?

Unfortunately, we do not offer a money-back guarantee. However, if you’re dissatisfied with our service, please reach out, and we’ll do our utmost to address your concerns.

Are there any design categories you don't cover?

Absolutely. Desiznlab does not cover 3D modeling, animated graphics (GIFs, etc.), document design (medical forms, etc.), complex packaging, and extensive print design (magazines, books, etc.).

Are there any design categories you don't cover?

Absolutely. Desiznlab does not cover 3D modeling, animated graphics (GIFs, etc.), document design (medical forms, etc.), complex packaging, and extensive print design (magazines, books, etc.).

Can I invite my team members?

Certainly! All Desiznlab plans allow for unlimited team members, ensuring everyone can contribute to the same design queue seamlessly.